Privacy Policy

Who we are

We are Compass & Peak – a small conversion optimization agency helping companies to provide better digital experiences to people online and in store.

Our website address is: http://compassandpeak.com.

Our CEO is Peter Eriksson.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information submitted via contact forms will be stored and accessible to our staff via our email servers. Our email servers are managed by SiteGround and Google. All information provided in contact forms will not be shared to anyone outside of Compass & Peak other than yourself.

Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Analytics

This website uses Google Products (Analytics, Tag Manger, Search Console) and Hotjar to collect anonymous information such as the number of visitors to the site, and the most popular pages. These cookies may remain active for up to one year.

Comments

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In short, no one. You can read the above Cookies section to understand who we share anonymized site data with (Google Analytics and Hotjar) in order to ensure the best website performance.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Please reach out to mattias@compassandpeak.com regarding privacy concerns.

Additional information

How we protect your data

Everything is anonymized. Nothing can be connected to your name, address, phone number etc.

While we love you, technically, you are just a number to us from a tracking perspective.

What data breach procedures we have in place

Notify authorities, notify service providers, shutdown services, notify affected individuals (this is only possible if someone hacks our email serves and you have submitted a form with your email address – everything else is anonymous). 

What third parties we receive data from

None.

What automated decision making and/or profiling we do with user data

None.

Industry regulatory disclosure requirements

None.